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Guest Reviews

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Reviewed: Dec 31, 2025
Property
We had such a good time at this condo. Location was perfect and it accommodated our entire family comfortably. We will definitely be back.
View Property: Vail_Lion_Square_313A_3BD
Reviewed: Dec 31, 2025
Property
Great place, steps from the lifts and close to everything the area has to offer
View Property: Vail_Lion_Square_556_1BD_Loft
Reviewed: Aug 24, 2025
Property
The front desk was super helpful, and went out of their way to help us out! The pool and hot tub area was beautiful and the complex was well kept. We really enjoyed our unit.
View Property: Vail_Cascade_37_3BR
Reviewed: Jul 2, 2025
Property
Lovely property in Vail Village! Modern furnishings and comfortable space. Will book here again.
View Property: Vail_Village_Ski_Haus_3BD
Reviewed: Jul 2, 2025
Property
Housekeeping services are good and offered on alternate days.
View Property: Snowmass_Woodrun_9902_2BR
Reviewed: Jul 2, 2025
Property
Great house I just wish it was better prepared for our arrival. There was no patio furniture like in the pictures, and a few things were not working properly, however everything we mentioned to management was promptly addressed.
View Property: Snowmass_View_Ridge_162
Reviewed: Jul 2, 2025
Property
Pros: Excellent valet service. Toro restaurant. Attractive room aesthetics Prime location for ski enthusiasts Prompt attention to maintenance issues Cons: Maintenance issues: A blocked drain in the sink and a malfunctioning fireplace detracted from the room's comfort. Poorly designed shower: The engineering flaw resulted in standing water Housekeeping concerns: Stained bed sheets were not addressed despite multiple requests Undertrained front desk staff
View Property: Snowmass_Viceroy_Studio
Reviewed: Jul 2, 2025
Property
We stayed in the new Cirque wing of the resort and the room was great and had every little amenity you could think of available. We had a great anniversary weekend and would absolutely love to stay at the resort again the next time we're in the area.
View Property: Snowmass_Viceroy_Cirque_Studio
Reviewed: Jul 1, 2025
Property
I have always loved this hotel. This was the first time we stayed in the condos and it was a great experience.
View Property: Vail_Cascade_A71_2BR
Reviewed: Jul 1, 2025
Property
Very nice condo. Stayed in a threebedroom. Modern, updated kitchen. No A/C. Well stocked and well cared for. Very clean. Beautiful outdoor patios.
View Property: Vail_Cascade_10_3BR
Reviewed: Jul 1, 2025
Property
We were relocated to the Gant which we liked better!
View Property: Aspen_Innsbruck_1Bed
Reviewed: Jul 1, 2025
Property
The room was compact but very nice. Proximity to restaurants & shops was great. Had to park several blocks away as its in the middle of town and theres no parking there but they gave me a pass for my car and it was only a 5 minute walk back to hotel so no real problem. The person at the front desk leaves at 5pm and returns at 8am so no one is there after you check in and I wasnt aware of that until I arrived at 4:30pm and as it turns out there was a problem with the air conditioner and it was hot and I had no one to call and had a bad nights sleep. I mentioned it when I was checking out and all I got was a were sorry. Too bad it seemed to be a nice hotel
View Property: Aspen_Independence_304
Reviewed: Jun 30, 2025
Property
Gorgeous view of Gore Creek and Vail Mountain. Beautifully landscaped patio area, clean, comfortable, and very convenient to Gondola and all that Lionshead has to offer.
View Property: Vail_Lion_Square_QQ-Lodge
Reviewed: Jun 30, 2025
Property
The kitchen utensils should be swapped out to wooden, not teflon.
View Property: Snowmass_WoodrunV_31_3BR
Reviewed: Jun 28, 2025
Property
Love this hotel! Amazing service and friendliness of staff is top shelf. Definitely recommend this hotel and we will for sure return to visit in the future!
View Property: Vail_Cascade_Hyatt_KingRoom
Reviewed: Jun 27, 2025
Property
They gave me different options and I chose one.
View Property: Snowmass_Village_4BD_GEN
Reviewed: Jun 27, 2025
Property
I liked the view from the balcony photo, apparently the photos are a mix of different units. I reached out to an agent and she knew which condo the balcony photo belonged to and assigned me to it. Thanks Ariannna
View Property: Snowmass_Village_3BD_GEN_B
Reviewed: Jun 26, 2025
Property
Ariana sent us a list of condos when we inquired on our dates. I guess the photos in the listing represent many condos, not just one. Thanks.
View Property: Snowmass_Village_2BD_GEN
Reviewed: Jun 26, 2025
Property
My only complaint is that the twin/full bed listed is a trundle bed with a low quality mattress.
View Property: Snowmass_Enclave_312
Reviewed: Jun 26, 2025
Property
Great corner unit with beautiful views. Very quiet and comfortable.
View Property: Vail_Lion_Square_1Bed_Gold
Reviewed: Jun 26, 2025
Property
We were very pleased with the location, the checkin process and the cleanliness of the condo
View Property: Snowmass_Enclave_207
Reviewed: Jun 26, 2025
Property
Everything was great. We originally requested Owl Creek 4BD but Ariana relocated us to this one due to a double booking. We actually liked the amenities here better, there's a heated pool and shuttle service.
View Property: Snowmass_Enclave_201
Reviewed: Jun 25, 2025
Property
Platinum property with a breathtaking view next to the creek.
View Property: Vail_Cascade_1F_3BR
Reviewed: Jun 25, 2025
Property
Great location! Clean condo. Comfy bed. Great hotel amenities. Highly recommend this place!
View Property: Vail_Cascade_4A_2BR
Reviewed: Jun 25, 2025
Property
The espresso maker and jacuzzi tub was nice to have. My wife enjoyed the bike rentals on-site and room service
View Property: Aspen_WHotel_Studio